Reviews must be posted by actual students of the product. You must sign the review with your full name. Affiliate links are not permitted.
All reviews are subject to approval before publication.

Reply Topic

Page:
1

TOPIC: No Access to PrepCast

No Access to PrepCast 7 years 2 months ago #11972

Lisa Gurgol
Topic Author
Offline
Fresh Boarder
Posts: 4
Thank you received: 1

I purchased the PrepCast, but have only received login information for the simulator.
I submitted a ticket yesterday, #86471, but have not received a response. I have checked my spam and it is not there. I would really like to start studying and I am very frustrated.
Please Advise,
Lisa

Quick Reply Reply Quote

No Access to PrepCast 7 years 2 months ago #11973

Cornelius Fichtner
Offline
Administrator
President, OSP International LLC
Posts: 1997
Karma: 121
Thank you received: 619

Lisa,

My apologies. Our support staff receives over 100 support requests per day (lost passwords, typos in names and email addresses, refund requests, access issues, etc.) and they are answering them as fast as they can in the order received.

Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC

Quick Reply Reply Quote

No Access to PrepCast 7 years 2 months ago #11985

Lisa Gurgol
Topic Author
Offline
Fresh Boarder
Posts: 4
Thank you received: 1

Thank you so much for your excellent customer service around my issue. Jonathan Hebert is extremely kind and responsive. I have access to everything and your product is wonderful so far!

The following user(s) said Thank You: Jonathan Hebert - Teacher

Quick Reply Reply Quote

Reply Topic

Page:
1

Moderators: Mary Kathrine Padua, John Paul Bugarin

Forum

Product Reviews

No Access to PrepCast