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TOPIC: No access to exam simulator after 24 hours

No access to exam simulator after 24 hours 7 years 3 months ago #11780

Irina
Topic Author
Visitor

Hello,

I purchased access to the simulator yesterday but still have no access. I've got several days to get ready but looks like I can't and have to search for other options. There are 2 tickets submitted to helpDesk: #85851 and #85872 but there are no updates. I'm really concerned and feeling nervous.

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No access to exam simulator after 24 hours 7 years 3 months ago #11784

Rochelle Martinez Offline Administrator Posts: 104 Karma: 4 Thank you received: 9	I can see that this is now being taken care of by one of our helpdesk agents and she has sent you your login details. Best regards, Rochelle Martinez VA Team Leader Your e-mail address will never be displayed on the site. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.
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No access to exam simulator after 24 hours 7 years 1 month ago #12277

Mark Viola
Offline
Fresh Boarder
Posts: 2
Thank you received: 0

I am having the same issue. I purchased a 60-day extension, I can log in but have no access to exams. They are not even listed for me to select and run. I am concerned about overall support for the products. Ticket numbers (#87717) & (#87732).

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No access to exam simulator after 24 hours