TOPIC: Conflict Handling Strategies

Hi Everyone,

I got confused with conflict handling strategies , if we have two opinions (A & conflict each other and the PM (C) will will handle this conflict, based on my understanding there are all of the following possible scenarios , please let me know if I understood this subject correctly

A & B & C choose not to talk about this conflict ( This is avoid Strategy) = Not Solving the problem
A & B & C sit together to find a solution ( This is collaborative ) = Reaching best Permanent Solution & maximum level of harmony
C choose (i,e 50%) of A and (i.e 50%) of B ( This is Compromise ) = To balance between harmony importance and problem resolving needs
C Choose what is similar between A & B and leave the conflict area not resolved =>> to achieve the maximum level of harmony and minimize the impact of the problem
C Choose his opinion OR 100% of A OR 100% of B ( This is forcing ) = >> Resolving the problem has higher importance than the team members harmony

Many Thanks
Housam krema

Hi Housam,
yes your descriptions in the example are ok. if you are still confused, try to practice some sample exam questions.