TOPIC: Purchased Booster Course. How long does it take to show up in My Courses?

Purchased Booster Course. How long does it take to show up in My Courses? 4 years 4 days ago #26411

Sharon S Topic Author Offline Gold Boarder Posts: 176 Karma: 2 Thank you received: 15	Purchased Booster Course. How long does it take to show up in My Courses? Your e-mail address will never be displayed on the site. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.
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Purchased Booster Course. How long does it take to show up in My Courses? 4 years 3 days ago #26413

Elizabeth Harrin
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Posts: 819
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Thank you received: 114

It should be very quick. Have you raised a ticket with the support team? They will be better placed to help you than this forum.

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Elizabeth Harrin
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Purchased Booster Course. How long does it take to show up in My Courses? 4 years 3 days ago #26414

Jun Cuevas Visitor	Hello Sharon, We have just re-sent the welcome email and access instructions to your email. Kindly Check your inbox and spam folder as well. The Booster Course should now appear in your list of courses. Your e-mail address will never be displayed on the site. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.
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Purchased Booster Course. How long does it take to show up in My Courses? 4 years 3 days ago #26416

Cornelius Fichtner
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President, OSP International LLC
Posts: 2014
Karma: 123
Thank you received: 633

Hello Sharon,

I took another look at your order and I noticed that you purchased the Booster Course using a different email address. You purchase the booster course with "janesemail" but you are logging in to the website using your "studytime" email. Our system cannot know that they are both yours.

I have now gone ahead and added the booster course also to your "studytime" account.

Please check again with your "stydytime" account and you will see the booster course. If you make any purchases in the future, please use "studytime" to avoid this from happening again. Thank you.

Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC

The following user(s) said Thank You: Sharon S

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Purchased Booster Course. How long does it take to show up in My Courses? 4 years 2 days ago #26426

Sharon S Topic Author Offline Gold Boarder Posts: 176 Karma: 2 Thank you received: 15	Thank you! I mistakenly used the wrong email when I purchased the booster. Your e-mail address will never be displayed on the site. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.
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Purchased Booster Course. How long does it take to show up in My Courses?