The best thing you can do is to contact PMI directly via email or chat. Provide your PMI ID, PMP number, and explain your situation. I'm 100% certain that you are not the first who experiences this situation and they will have a procedure for exactly your situation to help you get things straightened out.
I satisfied all requirements for PDU and it was only left for me to make payment to renew PMP but it has just expired. What can I do now to renew? please share your view
Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®