TOPIC: Free PMP Exam Sample Question of the Week

Hello everyone! Here is this week's free PMP® exam sample question from the PM Exam Simulator.

Your customer calls you on the phone and informs you of a minor change to a requirement on the project. What is the first thing that should be done?

A. Analyze the request and its consequences to the project
B. Instruct your engineer to implement this minor change
C. Ask the customer to provide a formal change request
D. Note it in the weekly status report

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HINT: Changes to requirements must be made formally.

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Answer and Explanation:
The correct answer is C.

All changes on a project must be documented and then formally approved via the Perform Integrated Change Control process.

I thought the answer to question #5786 should be A. you need to first analyze the change before asking the customer to submit a formal change request?

The only way you can "FORMALLY" make note of a customer request is by logging a Change Request. So 'C' is correct.

Hello, am struggling with this answer. Does change request happen before analyzing the impacts?