You are leading a large project that involves many stakeholders. You want to get two new team members up to speed with the overall dynamics of the project and engage effectively with the project stakeholders.
What should you do?
A. Ask the team members to record any issues they encounter in the issue log
B. Review the stakeholder register with the new team members
C. Schedule a meeting with the new team members and all project stakeholders
D. Submit a change request to update the stakeholder engagement plan
HINT: What document lists people or organizations either positively or negatively impacted by a decision, activity or outcome of the project?
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Answer and Explanation
The correct answer is B
The stakeholder register is a project document that contains all current information about the stakeholders. The stakeholder register includes the stakeholder identification information, assessment information, and stakeholder classification. It is used by the project team to maintain information about the stakeholder's expectations and interests with the project. By reviewing the stakeholder register with the new team members, the project manager can provide them with the information about each project stakeholder, politics surrounding the project, and other relevant details about the project and the stakeholders that may help the new team members to get up to speed with the overall dynamics of the project and engage effectively with the project stakeholders.
Details for each option:
A. Ask the team members to record any issues they encounter in the issue log
Incorrect. The issue log is an internal document where current issues are recorded and monitored. This document is used to manage issues that need to be resolved on the project but does not contain information about the stakeholders or their potential influence on the project and, therefore, would not be helpful in the effective engagement of the team members with the project stakeholders.
B. Review the stakeholder register with the new team members
Correct. The stakeholder register is a project document that includes identification information, assessment information, and the stakeholder classification status. This document would provide the new project team members a sense of who the key stakeholders are and the overall dynamics of the project, thus helping the new team members engaging with the stakeholders.
C. Schedule a meeting with the new team members and all project stakeholders
Incorrect. While scheduling a meeting with the new team members and all project stakeholders could help the project manager in achieving the goal stated in the scenario, scheduling a meeting with 'all' project stakeholders on a large project seems unrealistic and is an ineffective use of project resources. Another answer choice represents a more plausible action to address the question asked.
D. Submit a change request to update the stakeholder engagement plan
Incorrect. The stakeholder engagement plan describes the strategies and actions required to promote the productive involvement of stakeholders in the project. While a change request is required to update the plan, solely submitting a change request to update the stakeholder engagement plan without specifying what exactly is to be updated is unlikely to help the new team members to engage effectively with the project stakeholders.
Reference:
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, Project Management Institute Inc., 2017, Page(s) 525