TOPIC: Free PMP® Exam Sample Question

You are in the process of establishing a knowledge management system for your project.

Which of the following actions will be the least beneficial in this process?

A. Reviewing the lesson learned register
B. Monitoring stakeholder engagement
C. Examining the resource breakdown structure
D. Studying the project team assignments

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HINT: Which of the choices might be useful in the process of using existing knowledge and creating new knowledge to achieve the project's objectives? Remember, the question is asking to select the 'least' likely choice.

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Answer and Explanation
The correct answer is B

Central to knowledge management is having the right processes and people with the right knowledge. Having documents that identify the people and their capabilities are essential to identifying current knowledge and the gaps that may exist. Keep in mind that the question is asking for the action that will be 'least' beneficial in this process.

Monitor Stakeholder Engagement is the process of monitoring stakeholder relationships and tailoring strategies for engaging stakeholders through the modification of engagement strategies and plans. This process helps maintain or increase the efficiency and effectiveness of stakeholder engagement activities as the project evolves and its environment changes. The Monitor Stakeholder Engagement process belongs to the Monitoring and Controlling Process Group, while according to the scenario, the project manager is carrying out the Manage Project knowledge process, which is part of the Executing Process Group.

Monitoring stakeholder engagement does not help identify the people or processes needed to establish a knowledge management system for the project, whereas the other options, namely the lessons learned register, the resource breakdown structure, and project team assignments are useful in determining what is required for a knowledge management system. Therefore, of the available choices, monitoring stakeholder engagement would be the least beneficial for establishing a knowledge management system for the project and is, therefore, the best answer to the question asked.

Details for each option:

A. Reviewing the lesson learned register
Incorrect. The lessons learned register is useful in understanding what is required for a knowledge management system. The lessons learned register might describe processes that were used in the past, along with any associated advantages and issues.

B. Monitoring stakeholder engagement
Correct. Monitor Stakeholder Engagement is the process of monitoring stakeholder relationships and tailoring strategies for engaging stakeholders. Carrying out this process alone has little value in identifying people's knowledge or activities used to manage project knowledge.

C. Examining the resource breakdown structure
Incorrect. The resource breakdown structure includes information on the composition of the team and may help understand what knowledge is available as well as what are the knowledge gaps.

D. Studying the project team assignments
Incorrect. Project team assignments help identify the project team members and their assignments on the project, the knowledge that they have, and where there may be potential gaps.

Reference: A Guide to the Project Management Body of Knowledge (PMBOK^® Guide) – Sixth Edition, Project Management Institute Inc., 2017, Page(s) 101, 530