Correct Answer to Q#90: D

Part of being a servant leader is to take on administrative work as needed to keep your team focused on the work in progress. You may also suggest to the stakeholders that asking for too many updates can hinder progress, but in this case option D is the best answer.

Here is our free PMI-ACP Exam sample question of the week.

Question 90: You are a Scrum Master, and you hear during a daily Scrum that your team is a bit behind schedule. The impediments they mention are having to do too many updates to stakeholders
and too much paperwork. What is the best thing to do?

A. Communicate with the stakeholders, and ask them not to bother your team.
B. Coach the team on Agile principles to help them get back on schedule.
C. Do nothing; the team is self-managed.
D. Take on administrative work as needed to help your team.

Correct Answer to Q#89: C

Daily Scrums are for informational purposes only, and the development team are the only ones to discuss what they have done, what they are doing, and what impediments are in their way. Any others attending the Scrum are silent observers. Other stakeholders can attend but not participate in the discussion. No solutions are generated during the meeting, only information.

The best choice is “5 why”.
Actually, if you read the original explanation of this technique in Japanese (by Toyota), there is nothing called 5 Whys. The number of whys do no matter. The objective is to find the root causes. In Japanese, this RCA technique is called Naze Naze Bunseki, which literally means Why-Why Analysis in English.

If you want to know more about the correct traditional approach to Why Why Analysis, I recommends having a look at the following lesson.

Here is our free PMI-ACP Exam sample question of the week.

Question 89: During your 15-minute stand-up meeting, two of your team members start discussing a solution to one of the issues that they ran into the day before. As the Scrum Master or Agile
project manager, what should you do?

A. Extend the meeting and encourage your team to find a solution before going back to work.
B. Invite other experts to the meeting to help create a solution.
C. Make sure you help them resolve the issues after the meeting but not during.
D. Do nothing—a Scrum Master only listens during the stand-up meeting.

Correct Answer to Q#88: B

Fist-of-Five is accomplished by raising hands as in voting, with the number of fingers raised that indicates level of agreement. A fist is a “no” and any number of fingers is a “yes,” with an indication of how good a “yes” it is. This moves a group away from quantity voting to quality voting, which is considerably more informative.