TOPIC: Free CAPM® Exam Sample Question

The project manager wants to determine the information needs of the project stakeholders. Which of the following is not a valid source for this activity?

A. Project organization responsibility
B. Stakeholder register
C. Stakeholder's personal social media pages
D. Organizational charts

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HINT: Which of the items is not related to the communication requirements analysis tool and technique?

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Answer and Explanation:
The correct answer is C.

The project manager wants to determine the information needs of the project stakeholders. To achieve this goal, the project manager needs to use the communication requirement analysis tool and technique within the Plan Communications Management process. The sources of information typically used to identify and define project communication requirements include, but are not limited to: organizational charts; project organization and stakeholder responsibility relationships; disciplines, departments, and specialties involved in the project; logistics of how many persons will be involved with the project and at which locations; Internal information needs (e.g., when communicating within organizations); external information needs (e.g., when communicating with the media, public, or contractors); and stakeholder information and communication requirements from within the stakeholder register.

Details for each option:

A. Project organization responsibility
Incorrect. The project organization's responsibility is one of the sources of information typically used to identify and define project communication requirements within the communication requirements analysis tool and technique.

B. Stakeholder register
Incorrect. The stakeholder register is one of the sources of information typically used to identify and define project communication requirements within the communication requirements analysis tool and technique.

C. Stakeholder's personal social media pages
Correct. The stakeholder's personal social media pages related to their personal lives and should not be a factor in determining their informational needs in a professional setting. It is not a valid source within the communication requirements analysis tool and technique.

D. Organizational charts
Incorrect. The organizational charts are sources of information typically used to identify and define project communication requirements within the communication requirements analysis tool and technique.

Reference: A Guide to the Project Management Body of Knowledge, (PMBOK^® Guide) – Sixth Edition, Project Management Institute Inc., 2017, Page(s) 379