fbpx
Do you need customer support or technical assistance? Click here to submit a support ticket...

TOPIC: Proctored Exam Shutdown

Proctored Exam Shutdown 6 years 6 months ago #14214

  • Warren Viljoen
  • Warren Viljoen's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 0
I was completing my CAPM exam today and was on about question 125 when the exam page just shut down. I tried calling the proctor for over an hour but had no response. That was 7 hours ago and when I log into my account it shows that my exam is still in progress. Has this happened to anyone and what did you do?

Proctored Exam Shutdown 6 years 2 months ago #15190

  • Cynthia Lim Louis, PMP
  • Cynthia Lim Louis, PMP's Avatar
  • Offline
  • User is blocked
  • User is blocked
  • Posts: 84
  • Karma: 5
  • Thank you received: 21
Hi Warren. I see that your post was 4 months old but I am curious if you managed to speak to anyone? Let me know what you find out?

Thanks!
Cynthia

Proctored Exam Shutdown 6 years 2 months ago #15191

  • Cornelius Fichtner
  • Cornelius Fichtner's Avatar
  • Offline
  • Administrator
  • Administrator
  • President, OSP International LLC
  • Posts: 2000
  • Karma: 121
  • Thank you received: 621
And I'm meeting with PMI staff members next month and will bring this up also.
Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC
The following user(s) said Thank You: Cynthia Lim Louis, PMP

Proctored Exam Shutdown 6 years 2 months ago #15193

  • Warren Viljoen
  • Warren Viljoen's Avatar
  • Visitor
  • Visitor
Hi

Yes in the end the issue was resolved. Apparently Pearson says there was a program running in the background on my laptop. PMI offered me a free retake for the test. Howeever it is on the new PMBOK not the old.

Warren

Proctored Exam Shutdown 6 years 2 months ago #15199

  • Cynthia Lim Louis, PMP
  • Cynthia Lim Louis, PMP's Avatar
  • Offline
  • User is blocked
  • User is blocked
  • Posts: 84
  • Karma: 5
  • Thank you received: 21
Thanks Warren for letting us know. The new PMBOK 6th edition is not that bad although I have to admit it is not the easiest and most interesting book to read. If you have any questions regarding any process groups and knowledge areas, post it here. I am sure one of our moderators, including me, will try our best to help :).
Moderators: Yolanda MabutasMary Kathrine PaduaJohn Paul Bugarin

OSP INTERNATIONAL LLC
OSP INTERNATIONAL LLC
Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®

Login