Free PMI-ACP® Exam Sample Question 28

Emotional Intelligence is an extremely important interpersonal skill that each Agile team member should possess. In terms of the social awareness aspects of Emotional Intelligence, which of the following statements is true?

A) Social Awareness is characterized by the use of self-confidence
B) Social Awareness is characterized by the use of influence
C) Social Awareness is characterized by the use of self-control
D) Social Awareness is characterized by the use of empathy  

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Correct Answer: D

When utilizing the interpersonal skill of Emotional Intelligence on an Agile project, Social Awareness is characterized by the use of empathy in order to understand the perspective of the person with whom you are interacting and communicating.

Reference: Emotional Intelligence: Why It Can Matter More Than IQ, Daniel Goleman, 2005.